Microsoft is investigating the second outage affecting Microsoft Teams users across North and South America in the past three days.
Affected customers once again reported connectivity issues and delays when sending and receiving messages in Teams mobile and desktop clients.
“We are investigating an issue where users may not be able to access Microsoft Teams or features within North America, Canada, and Brazil,” Microsoft He said Via the company's official Microsoft 365 status account on X.
Teams users affected by these ongoing issues can find more information in the incident report flagged TM710900 in the Microsoft 365 admin center.
“Some users may not be able to access Microsoft Teams or some features,” the company says in the incident report.
“This service safety publication is in response to some external customer reports and will be updated with more details as we confirm the operational safety of the service.”
Microsoft has not yet updated the Service Health page for Teams customer service, which says: “Everything is up and running.”
On Friday, Redmond attributed the widespread outage that affected customers across North America and EMEA regions to an undisclosed network issue affecting part of the database infrastructure used by multiple APIs.
Just like today, customers reported experiencing issues logging in and connecting to the server, Teams desktop and mobile apps freezing on loading screens, and various issues with message delivery.
While Microsoft addressed the issue behind the outage on Friday within roughly 12 hours since it was acknowledged, customers are still reporting experiencing issues including Delay in receiving messages And Crash Teams clients.
This is a developing story.
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