February 24, 2024


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New Xbox Policy – Say goodbye to unofficial accessories from November thanks to “Error 0x82d60002”

New Xbox Policy – Say goodbye to unofficial accessories from November thanks to “Error 0x82d60002”

What you need to know

  • Starting November 12, 2023, Microsoft will no longer allow the use of unauthorized third-party accessories with its Xbox consoles.
  • Gamers are reporting a warning message that appears on Xbox when they connect unauthorized accessories, informing them of the date their accessory will be blocked with “Error 0x82d60002.”
  • Xbox recommends that you return the accessory and instead refer to the list of approved products on its website.
  • The message appears due to the latest version of the console, which is said to cause issues with the console when using these third-party accessories.
  • to update: We’ve heard from sources familiar with Microsoft’s plans that this may be related to Microsoft expanding its program for certified third-party Xbox wireless controllers. Most third-party Xbox controllers are wired now.
  • Windows Central has reached out to Microsoft for comment.

In an important development for Xbox users, the era of tampering with your console to use unapproved accessories is coming to an end. Xbox has taken a final stand by instituting a new policy that prevents the use of unauthorized accessories with its consoles, effective November 17.

This decision has already begun to resonate among the gaming community, and many have already received a warning about it on their consoles in the form of an error message. 0x82d60002.

Error message appears on the Xboc console when the accessory is connected (Image credit: Future)

The error message states the following:

“The connected accessory is unauthorized. Using unauthorized accessories harms your gaming experience. For this reason, unauthorized accessory use will be banned on 11/12/2023.

For help returning it, check with the store it came from or contact the manufacturer. To see supported extensions, go to www.xbox.com/accessories. (0x82d60002).”

Please note that the image for the error message is from a UK based console, so text and date configuration will vary.

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I received this error message when a family member messaged me about her Xbox One console not working. The console, to put it mildly, feels like a budget version of the real deal — a “we have Xbox consoles at home” vibe, as the kids say. Not surprisingly, it refused to work with her Xbox, which left her extremely frustrated.

Not only did you receive the warning message and error code 0x82d60002, but the console actually failed to work with Xbox. I asked for a picture of the controller, and I wasn’t surprised that it didn’t work, since the included adapter looks like something you get for free at the bottom of a cereal box.

My cousin’s Xbox controller that looks like it came from Wish.com (Image credit: Jennifer Young – Windows Central)

Jokes aside, the message she received on her console was interesting, and through further research it became clear that this was more than just a one-time issue with a crooked console. It’s a big shift that will affect all accessories that don’t carry the Xbox stamp of approval. It is made clearer by Xbox redirecting the user to its official storefront.

One brand feeling the heat from this upcoming change is Brook Gaming, known for its third-party gaming accessories. As reports emerged of issues with some of their products, they turned to X (formerly known as Twitter) to address the issue.

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