May 18, 2024

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Nintendo is ending its “extensive care” Switch repair service in Japan after one year

Nintendo is ending its “extensive care” Switch repair service in Japan after one year

Photo: Damien McFerran/Nintendo Live

Remember when Nintendo launched a subscription service last year for Switch repairs in Japan called “Wide Care”? Well, the company is now on the verge of going out completely.

In an advertisement posted on his site Official Website (Thanks, Totally Nintendo), Nintendo states that it will not offer new subscription contracts or renewals as of August 31, 2023. This is just over a year since the service launched in July 2022.

Customers currently under contract will not be affected immediately and their service will remain in place until their contract expires. In theory, a customer can still get a one-year subscription on July 31, 2023, and stay covered until July 31, 2024.

The service allows customers to claim up to six repairs per year on their own consoles, Joy-Con controllers, Dock, and AC adapter at a cost of 200 yen per month (about $1.50 / £1.20) or 2,000 yen per year ($15 / yen). £12).

Nintendo did not explain why the service would be terminated so soon.